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Privacy Policy

At , 360Tutoring owned by STUDYSPOT INDIA PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (360tutoring.in) and use our services. By using our website and services, you consent to the practices described in this policy.

Information We Collect

To provide you with a seamless educational experience, we may collect the following types of information:

  • Personal InformationWhen you register for our services, we may collect personal information such as your name, email address, phone number, mailing address, and educational background. This information is essential for creating your account and facilitating communication.

  • Academic InformationWe collect details about your educational goals, preferences, learning styles, and academic performance. This helps us tailor our tutoring services to meet your specific needs.

  • Payment InformationTo process your payments securely, we collect financial details, including credit card numbers, billing addresses, and other necessary payment information. All payment transactions are processed through secure payment gateways.

  • Usage DataWe gather information about how you interact with our website, including your IP address, browser type, device information, pages visited, and the time spent on our website. This data helps us analyze usage patterns and improve our services.

  • Cookies and Tracking TechnologiesOur website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Your information is used for various purposes, including:

  • Providing Tutoring ServicesWe utilize your information to match you with qualified tutors who can meet your academic needs. This includes scheduling sessions and ensuring the right fit for your learning style.

  • PersonalizationWe may use your academic data to customize tutoring sessions and educational materials to enhance your learning experience and outcomes.

  • CommunicationYour contact information allows us to send you important updates, notifications, and promotional offers related to our services. We may also respond to your inquiries and provide customer support.

  • Improving Our ServicesWe analyze user feedback and usage data to identify areas for improvement, helping us enhance the quality and effectiveness of our tutoring services.

  • Research and DevelopmentWe may use aggregated and anonymized data for research purposes to develop new features and improve existing services.

Information Sharing

Your personal information is shared only in specific situations:

  • Service ProvidersWe engage third-party service providers, such as payment processors and customer support services, to assist in delivering our services. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

  • Legal ComplianceWe may disclose your information if required by law, regulation, or legal process. This includes responding to subpoenas, court orders, or other legal requests, or when we believe it is necessary to protect the rights, property, or safety of 360Tutoring, our users, or others.

  • Business TransfersIf we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

Your Rights and Choices

You have several rights concerning your personal information:

  • Access and UpdateYou have the right to access your personal information and request corrections. You can manage your account settings to update your information as necessary.

  • Opt-OutYou can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.

  • Data DeletionYou may request the deletion of your personal information; however, certain data may be retained for legal or business purposes. We will respond to your request in accordance with applicable laws.

  • Cookies ManagementYou can manage cookie preferences through your web browser settings. Please note that disabling cookies may affect your experience on our website.

Data Security

We implement robust security measures to protect your personal information against unauthorized access, loss, or misuse. These measures include:

  • EncryptionSensitive information transmitted online is encrypted using secure socket layer (SSL) technology to ensure data protection.

  • Access ControlsWe limit access to your personal information to authorized personnel who need it for legitimate business purposes.

  • Regular AuditsWe conduct regular security assessments and audits to identify and mitigate potential vulnerabilities in our systems.

Third-Party Websites

  • Our website may contain links to third-party sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at support@360tutoring.in